Success Stories
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Long-standing client relations
Back in 1996, before Lanartco even had office space in the Flatiron District of Manhattan, we were hired by a new division of AIG called AIG Global Real Estate. We were asked to work with one of their foriegn national accountants to help her increase her overall confidence in American English. By 1999, we were hired to come in and coach several native English-speaking employees on the development of their communication skills. Each case was unique and each individual thrived with Lanartco`s Act On It! methodology. By the mid 2000s, we were introduced to one of AIG GRE`s partners, AIG Lincoln and we were brought to Barcelona to deliver our Presenting Skills workshop to their global team. We continue to work with the team in New York City delivering both private and group training and development.
Managing Director of AIG, Joel Hammer, says this of Lanartco: “Jill is clearly a must have for any organization or individual looking to grow, improve and / or develop talent. Jill has been a valued partner of mine for over 10 years. She continues to develop tailored solutions to the issues at hand. Her insight, energy, personal attention and determination are superior. I highly recommend Jill."
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Happy clients create repeat business
When this French banker came to Lanartco back in 1999, Calyon Securities was still called Credit Lyonnais and Lanartco was just beginning to offer our communication skills programs. As a junior professional at Credit Lyonnais, this individual was looking to reduce his nervousness when speaking with his team. His success with our American accent training program, RITHMS, lead him to continue his work with us and he participated in our Presenting Skills program. His confidence in us reflected in the presence he began to build and ultimately the persuasive speaking tools which he continues to use today as the Senior Vice President of Alcentra.
Senior Vice President of Alcentra, Olivier Tabouret, says this about Lanartco: "After taking this coaching, I feel more prepared to compete on Wall Street. The tools and methods are adapted to the needs of the coachee (unlike a prepared “one recipe fits all” approach). I would recommend Lanartco above any other firm for the following reasons: its Act On It! approach; its one on one efficiency and the most important one: Learning with fun ensures the best success. My learning experience was great! Thank you Lanartco! "
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Results that cross borders
A Senior Associate at a French investment bank needed to improve his language skills in order to communicate with his South American clients. Challenge: To be able to read and discuss financial reports in Brazilian Portuguese with his clients in Brazil. Solution: Lanartco offered an accessible and flexible program of extensive Brazilian Portuguese classes delivered by a native Portuguese speaking professional. Result: After the first set of hours were completed, the client signed up for additional training and within the year, he felt more comfortable reviewing and explaining financial documents with his clients in Brazil.
Vice President of the European Corporate Group, Genevieve Leruth, says about Lanartco: “I now have better knowledge of written English punctuation, have reviewed grammar rules and have been introduced to some rules of usage which I did not know. The instructor was always prepared, very responsive and the class appreciated her way of sending helpful e-mails in between classes.”
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Coaching clients reach personal best
When the marketing director at Pepsico first brought Lanartco in to provide its coaching, he did not realize the level in which we would increase the communication capacity of his team. Challenge: To provide one-on-one coaching to a number of diverse employees. Solution: Lanartco`s Personal Best program which asks each professional to transform key goals from their personal development plans into actionable behaviors. Results: Coaching candidates find authentic communication style that fits into the organization and leverages them to new roles.
Branded Entertainment and Interactive Marketing Manager, Chris Epple says of Lanartco: "I went into the Personal Best program expecting it to help me improve my corporate communication style. What I got out of it was a life changing experience that helped me on a professional, personal and social level. Jill identified the smalles nuances in my communicatio napproach, that when changed, made exponential improvements in my life. And the coaching was delivered in such a way that made change carily simple!"
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Siblings benefit too
Some may believe that using testimonials of relatives is somehow less valid than success stories that stem from the blood sweat and tears born from landing a job and getting positive results from a cold call. It wasn`t until Lanartco`s founder, Jill Diamond, however, was a seasoned communication skills trainer that she was hired by her family-run business in Mildord Connectectiut to run a workshop on Communication Skills. And it wasn`t until her older brother was sitting front and center during that workshop that she was faced with the challenge of bringing her skills back home. Some of the company`s team dated back to when Jill was in high school. The real success came with the group`s immediate application of the tools brought to the program that day. And her brother wasn`t the only one to send a note.
Accounts Payable employee of Premier Maintenance Incorporated, Dale Gillespie says of Lanartco:"Thank you, Jill, so much for your spectacular presentation. You are such an inspiration and gave us so much valuable information. I appreciate being a part of your captive audience. There is no doubt that your talk will stay with me and I will be able to exercise your suggestions. Again,thank you so much."
President of Premier Maintenance Incorporated, Michael Diamond, says of Lanartco: “Thank you for the Communication Skills workshop today. My group gained valuable speaking tools that will help us internally as a team and externally with our clients. Many people have approached me to compliment you on your presentation style and very useful content. Thanks again.”
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Open enrollment curriculum meets broad needs
Societe Generale adopted Lanartco’s Foreign Language curriculum in 2004 to aid in achieving communication excellence within its corporate structure and with its clients. Challenge: To provide an accessible and flexible program that all eligible employees could benefit from. Solution: A complete (beginner to advanced) open enrollment French language curriculum, delivered extensively twice a week and at several time slots. Result: Hundreds of registrations and buy-in from eager employees who have benefited from this learning opportunity for the past six years plus additional language and communication skills programs.
Director of Learning & Development, Karen LeFebvre, says of Lanartco: "Lanartco has proven to be outstanding in their organization and delivery of all the French classes at Société Générale. We are in our sixth year of our agreement and we know we can count on them to meet our language needs."
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Fitting into the Culture
When this female professional began working with Lanartco, she was beaten up from a previous corporate culture that she struggled to fit into. Challenge: To help her build confidence in her personal communication style so that she could reach her career goals. Solution: Lanartco`s Personal Best coaching program enabled her to learn about the elements in her personality whe wanted to transform and those that she believed were an integral part of who she was as an individual. Result: She found the courage to leave the previous company and land a job at Sony where she is now a Marketing Director.
Director of Marketing and Media, Christine Wu, says of Lanartco: “I chose Personal Best coaching because of the philosophy – the holistic approach of being the best person you can be both personally and professionally. The program doesn’t try to change who you are but helps you acknowledge and manage in an authentic way. Unlike other coaching programs, Personal Best teaches you skills that you can use regardless of company, personalities, and situation –it truly helps you be a better you.”
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